Omni Dallas Hotel

Large beautiful room with fantastic views. Bed and pillows very comfortable. Food in all restaurants in hotel were excellent. Nice gift shop. Exceptional pool and sitting areas around hotel lobby. Very festive Christmas decoration. Staff went above and beyond to make us feel welcome and celebrated when we mentioned we were staying for our wedding anniversary. Texas Spice restaurant gave us an anniversary dessert after our dinner. And the following day, Warren Weiss sent us a delicious and special anniversary dessert to our room. Amazing the thoughtfulness and sincere care for us while we were in their hotel. Lots of fun activities provided by hotel such as pop up ice skating rink. Hops & Hens is such a fun restaurant for fabulous fried chicken strips and special homemade sauces, loaded tater tots, friend corn riblets. If you live in the area, visit these restaurants and Christmas cavities even if you’re not staying overnight. We will return during the holidays this year to take our family for skating and enjoying Hops & Hens & Texas Spice! You should, too 😊

It was absolutely beautiful. The architecture and decorations were a wonderful touch to this outstanding hotel. The room service was wonderful and the robes provided were absolutely comfortable. We decided to stay here due to a flight delay and make the most of our trip. Upon entrance we were greeted by a knowledgeable and kind staff. We also got to experience live music and visit their gift shop. Our room was exceptionally clean and had a nice view of the city. This was a nice relaxing and rewarding stay after experiencing a troublesome travel experience with the airport.

I was in a hurry to check in and the parking attendants advised using Self Parking instead of Valet. Saved a lot of time and parking in the garage was close to the elevators to the Lobby. Front Desk clerk was welcoming and efficient doing my check in. Explained that my family member canceled plans to travel with me, so I was offered a King room from the 2 Queens I booked. The room was on the 20th floor, all the way down the hall far from the elevators, adjacent to a suite, with a beautiful view of downtown Dallas, not the freeway side. Room was immaculate. Bathroom spotless. Bed so comfortable. TV in the bathroom on the mirror so I watched English Premier League soccer uninterrupted from the living room while in the shower. Comfortable sitting chair in the room. Housekeeping was marvelous, polite. Allowed me to check out at noon instead of 11am. A kind porter delivered a luggage cart to my room upon leaving and walked me to my car.

The manager was a breath of fresh air. I called her J but think name was Jacilian. My daughter has Cerbal Pausy and fail out of chair. The management was very understanding.. Every employee a talked to was just great. To manager, Bar staff even maintenance man just great. You definitely got some best employees I ever seen at a business. .

The staff were great, super friendly, all of them from the concierge, to the front desk, bartenders and waitstaff. I enjoyed my interaction with everyone. I would The rooms were roomy and very comfortable. I would recommend the Dallas Omni to my friends and coworkers again!